Hotel & Restaurant Management Module 1
Management Skills for the Hospitality Industry
Operational and Management Functions in a Typical Hospitality Business
Personal Qualities Needed in the Hospitality Business
Business Ethics
Time Management
Organizing Work and Protecting Its Quality
Stress Management
Hotel & Restaurant Management Module 2
An Introduction to the Hospitality Industry
The Hospitality Industry and You
Forces Affecting Growth and Change in the Hospitality Industry
The Restaurant Business
Restaurant Operations
Restaurant Industry Organization: Chain, Independent or Franchise
Competitive Forces in Food Service
On-Site Food Service
Issues Facing Food Service
Hotel & Restaurant Management Module 3
Lodging, Travel, and Tourism
Lodging: Meeting Guest Needs
Hotel and Lodging Operations
Forces Shaping the Hotel Business
Competition in the Lodging Business
Tourism: Front and Center
Destinations: Tourism Generators
Hotel & Restaurant Management Module 4
Management in the Hospitality Industry
Management: A New Way of Thinking
Planning In Hospitality Management
Organizing in Hospitality Management
Staffing: Human Resource Management in Hospitality Management
Control in Hospitality Management
Leadership and Directing in Hospitality Management
The Role of Service in the Hospitality Industry
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We take great pride in providing you with the most up-to-date textbooks and equipment. One or more of the above-mentioned subjects may, therefore, change if updating becomes necessary during the course of your studies. The order in which the material is presented may vary.
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| This does pay off. I finished my course last weekend and now have a great job starting Monday in an amazing luxury hotel! — Michelle W. |
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